Privacy Policy

1. Introduction

At Lynx Softech, your privacy is a top priority. This Privacy Policy outlines how we collect, use, store, and protect your information when you use Lynx HRMS, a human resource and attendance management platform. This policy applies to all users, including employers, administrators, and employees who interact with our services through the website or web application.

By accessing or using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

2. Information We Collect

We may collect various types of information, including:

a. Personal Information

• Full name, contact number, and email address
• Employee ID, job title, and department
• Attendance logs, location (if geo-tagging is enabled), and shift timings

b. Login and Account Data

• Username, passwords (securely hashed), and user roles
• Access timestamps and login history

c. Technical Information

• Browser type, operating system, IP address
• Usage logs, device identifiers, and session activity

d. Communication Data

• Support requests and inquiries
• Email and message correspondence with our support or sales team

3. How We Use Your Information

The data we collect is used solely to deliver, support, and improve the HRMS platform and services. This includes:

• Creating and managing user accounts and roles
• Automating attendance and payroll calculations
• Sending system alerts, policy updates, or service notifications
• Preventing fraud, misuse, and unauthorized access
• Ensuring system security and monitoring performance
• Analyzing platform usage to enhance functionality and user experience

We do not sell or share your data with external parties for marketing or advertising purposes.

4. Sharing of Information

We may share your data in the following limited circumstances:

• With your consent: If you explicitly allow data sharing with third-party services.
• With service providers: Trusted vendors who help us with hosting, security, and technical operations.
• For legal reasons: To comply with legal obligations or enforce our rights under applicable laws and regulations.
• During a business transfer: If we are involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction, with prior notice to affected parties.

All third-party providers are contractually obligated to handle your data securely and confidentially.

5. Data Security

We implement strict technical and organizational measures to safeguard your personal data:

• End-to-end data encryption (in transit and at rest)
• Role-based access controls
• Secure servers and firewalls
• Regular security audits and monitoring

Despite our efforts, no system can be 100% secure. We encourage users to use strong passwords and report suspicious activity immediately.

6. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Once data is no longer required, it is securely deleted or anonymized.

Clients can request data deletion, subject to regulatory or contractual obligations.

7. Your Rights

Depending on your location and local regulations (such as GDPR or Indian DPDP), you may have the following rights:

• Access: View the personal data we hold about you
• Correction: Request updates to inaccurate or incomplete information
• Deletion: Request permanent removal of your data (subject to legal retention)
• Restriction: Limit how your data is processed
• Data Portability: Receive a copy of your data in a portable format
• Objection: Withdraw consent or object to certain data uses

To exercise any of these rights, please contact us using the information below.

8. Cookies and Tracking

We may use cookies and similar technologies to:

• Keep you logged in
• Remember user preferences
• Analyze website traffic and usage trends

You can control or disable cookies through your browser settings, but doing so may affect functionality.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of the service after changes indicates your acceptance of the revised policy.

We recommend reviewing this policy periodically.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Lynx Softech
Email: sales@lynxsoftech.com
Website: https://hrms.lynxsoftech.com